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You pay once, and you get 2 things. The first is a pair of noise-cancelling headphones with 40 mm beryllium drivers and 22 hours of audio. The second is 12 EEG sensors in the ear pads. They pick up the electrical activity your brain already produces, and the Neurable app turns it into 8 brain metrics.

Neurable started in a University of Michigan brain research lab more than 10 years ago. Our focus white paper tests these headphones against industry-standard EEG hardware. Then it measures focus in a mock office. The rest of our papers are on our research page.

You wear them like any other headphones, for music, calls and deep work. Start the day with a 1-minute check-in, eyes closed. During focus work, the app shows your focus live and suggests a break when it dips. Every session adds to your history, and that history gets more useful the longer you wear them.

No. The app and all its features come with the headphones.

Orders ship in the order they're placed. Right now that's about 4 weeks from your order date. We'll email you a tracking link when yours ships. We ship to the US only.

You can cancel anytime before your order ships. After delivery, you have 14 days to return it. Email support@neurable.com and we'll send you a label. Return shipping is on you, and there's no restocking fee.

Neurable One has a 1-year warranty from the delivery date. It covers defects in the headset, sensors, ear pads and cable. We repair or replace it at no charge, including shipping both ways within the US.

Neurable One is Neurable's premium wireless headphone with brain sensing built in. It works like any high-end pair of noise-cancelling headphones. It also has 12 channels of dry fabric EEG sensors woven into the ear cushions, which measure your brain activity while you work.

The Neurable One App turns those signals into a live Focus reading, a daily brain check-in, and audio that responds when your attention drops. No gel, no setup ritual, nothing to attach: you put them on and press play. Neurable One costs $499 in the US.

Neurable One lets you keep track of your brain, your body's most important organ. With the Neurable One App, you can see how your cognitive performance changes over time.

See your Focus rise and fall live while you work, instead of guessing how the session went. Take a 1-minute check-in to see where your head is at (Speed, Sleepiness, Anxiety, Load). Let the audio pull you back when your focus dips, with tones and recommended brain breaks. And watch your brain health trend over a few weeks, including how your brain age changes over time.

Neurable One is the next-generation headset. It keeps the 12-channel EEG focus tracking from the original model and improves on the features customers asked for. It's lighter, with a redesigned headband for long wear, updated audio, and 12 hours of battery with noise cancelling and EEG tracking on.

Data processing and streaming have improved, and it works with the new Neurable One App. Production of the original MW75 Neuro has ended.

The MW75 Neuro LT was announced as our second-generation headset but was never released. It was replaced by Neurable One, and customers with open LT orders were contacted directly about the change. If you had an LT order and haven't heard from us, contact support and we'll confirm where your order stands.

Neurable One is $499, plus shipping in the US. You can order directly at neurable.com.

Neurable One is currently available in the United States. We plan to expand internationally in 2027. To hear about it first, sign up on our blog.

Your order number is your Indiegogo Contribution ID. You can find it in your Indiegogo account or in your contribution confirmation email. If you can't find it, contact support and we'll look it up for you.

No. Neurable sells Neurable One directly at neurable.com. If you see a Neurable product listed on a marketplace or resale site, it isn't an authorized channel, and the manufacturer warranty doesn't cover units bought that way.

You'll get an email with tracking details as soon as your order is processed and assigned to a shipment. The email goes out automatically. Monthly product updates also go to the email address on your order.

Yes, as long as your order hasn't shipped. Contact support with your order number and the new address, and our team will update it for you.

Production of the original MW75 Neuro has ended now that we've moved to Neurable One. Neurable One builds on everything we learned from the MW75 Neuro and from early user feedback. Customers with open MW75 Neuro orders were contacted directly with their options. If you have an open order and haven't heard from us, contact support and we'll confirm your status.

Yes. We're happy to honor a refund request at any time before your order ships. Use the refund link in your order confirmation email, or contact support with your order number. We'd like to know why you're cancelling, because customer feedback shapes what we build next.

Yes. You have 14 days from delivery to return the headphones if you're not satisfied. Contact support to start the return and we'll take it from there.

Neurable One comes with a 1-year limited warranty that starts on the day your headphones are delivered. If you think your unit is defective (for example a dead ear cup or a component that stopped working), try the basic steps first: power cycle, then factory reset. Most issues clear up there.

If it persists, contact support and our team will review it for warranty repair or replacement.

The warranty covers Neurable One bought new from Neurable or an authorized channel. It doesn't cover units bought from resale sources such as eBay or other marketplaces. We're still happy to help you troubleshoot, but warranty repair or replacement isn't available for third-party purchases.

Your Neurable One, and a phone with the free Neurable One App (iOS or Android). Create an account in the app, pair the headphones, and you're ready. The app walks you through your first check-in.

The new Neurable One App was built for Neurable One. If you own an original MW75 Neuro, contact support and we'll tell you exactly what's available to you.

Any recent, supported iPhone or Android phone works with the Neurable One App. We don't publish a minimum OS version, because the app stores set and change those minimums, not us. The app's listing on the App Store or Google Play always shows the current requirement, so check there to confirm your device.

The sensors are strips of conductive fabric woven into the ear cushions, so they need contact with the skin around your ears. Move your hair out from under the cushions, seat the headphones normally, and sit still for a moment while the app checks your signal.

You don't have to press anything. Once your signal settles, the app records automatically while it's open. Chewing, talking and a lot of movement can lower the signal quality.

Yes. Neurable One works as normal Bluetooth headphones too. Brain tracking and your metrics need the Neurable One App (or the Research Kit desktop application for research units).

There's a known, rare first-login bug that affects under 3% of new accounts, and it usually clears by itself. Force close the Neurable One App, wait about 10 minutes, then try again. If you still can't get in, contact support with the email address you signed up with and we'll reset it on our end.

Your current Focus reading and when it was last updated, then Speed, Sleepiness, Anxiety and Load underneath. Below that are 3 places to go: Sessions for your recorded sessions, Brain health for your trends, and Games. The button at the bottom starts a check-in, and the microphone next to it lets you leave a voice note instead of typing one.

A check-in takes about a minute and tells you how your brain is doing in that moment. Put the headphones on, add a note if you want, and tap Begin. The minute starts once your signal settles, so there's nothing to press and nothing to perform.

It gives you your Focus reading plus Speed, Sleepiness, Anxiety and Load for right now. Your brain health trends are built from your check-ins.

Once in the morning is the habit that pays off. A consistent time of day lets the app compare like with like and build your brain health trend. Extra check-ins during the day are useful when you want to see what something did to you, for example after a bad night or a long meeting block.

Open a session, pick what you're focusing on (Work, Entertainment, Study, Creative or Other), and choose how long: open-ended, 30 minutes, 60 minutes, or a custom length. Add a note or a voice note if you want to remember what you were doing. Then the app counts you in and the session starts.

Your Focus number live at the top with a curve of how it has moved, the elapsed time, and your audio controls. You can add a note at any point, and you end the session by holding the complete button.

Yes, focus sessions include audio feedback. When your focus dips, the app can nudge you back: play a tone, lower the volume, raise the volume, or shift the tempo slower or faster. You choose the behavior under "When focus dips" during a session, and you can turn the nudge or the tempo change off completely.

We don't recommend it, because charging lowers EEG data quality. On Neurable One, EEG turns off automatically while charging or while using wired audio.

Your data is recorded on the headphones themselves, and they hold it offline until they can hand it over. If you disconnect, power off or run the battery down mid-session, the data waits on the headset. It uploads the next time you power on and reconnect to the app.

Focus is how engaged your brain is right now. During a session it updates live, so you can watch it climb or fall. Speed is how quickly your brain is processing. Sleepiness is how much sleep pressure you're carrying. Anxiety is how activated or on edge your brain looks. Load is the mental effort you're spending, and it's the number that tells you when you're close to done for the day.

A dash instead of a number means we don't have enough clean signal to report it yet.

Brain health is where your readings turn into trends. You can look at 7, 30 or 90 days, and see how Focus, Speed, Load, Sleepiness, Anxiety and your underlying brain rhythm have moved over that window. It also shows your brain age as it forms.

Brain age is built from consistent recorded mornings, so it doesn't appear on day 1. Until you have enough of them, the app shows how many you've banked (for example 5 of 7 days). Keep doing a morning check-in and it fills in.

Focused brains produce distinctive brainwave patterns. The 12 EEG channels pick those up, and Neurable's algorithm separates the frequency bands to estimate your mental state, how hard you're working, and when you switch tasks. For the definition itself we use Dr. Gloria Mark's: focus is a state where you feel absorbed in an activity that meaningfully challenges your skill.

Not one to one, and we don't claim it does. Plenty of necessary work is unchallenging, and some work requires switching between things. Focus data tells you about the quality of your attention. That's one strong input into your output, not a productivity score.

Short cognitive games, each built around a different ability. Each run is recorded, so you can see that ability over time instead of just getting a score. There are 3: Kinetic Link for eye and hand coordination, Orbit Sector for speed of processing, and Star Weave for visual scanning and switching. A run takes about 90 seconds.

Both. Each game trains a specific ability and is based on an established cognitive test, so every run doubles as a measurement. Orbit Sector, for example, is based on a standard test of visual processing speed: you name the icon in the middle while catching flashes at the edges.

Give it a few hours of recorded sessions first. The algorithm is still learning your individual brain patterns, and it gets more accurate after your first several sessions. After that, try clearly different conditions: one session with notifications on and one with them off, or one in a quiet room and one with a show playing. If even those extremes read the same, contact support so we can look at it.

A dash means we didn't have enough clean signal to report that one. We'd rather show you nothing than a number we don't believe. The usual causes are movement, chewing or talking, hair between the sensors and your skin, a loose fit, or electrical interference nearby.

Noise. Movement, chewing, talking, hair caught under the ear cushions, a loose fit, or interference from nearby electronics all degrade the signal. Reseat the headphones, move your hair clear of the cushions, and sit relatively still for the first few seconds of a reading.

When you close your eyes or doze off, your brain becomes less sensitive to outside stimuli. That looks similar to the way it blocks out distraction when you're locked in on a task. We're working on sleep signatures to tell those states apart.

First, open your phone's Bluetooth menu and confirm the headset shows as connected there. Check that it isn't still paired to another Neurable-powered app, because the headset can only talk to one Neurable-powered app at a time. Next, force close the Neurable One App and open it again, which clears this up most of the time. If it still won't connect, contact support and we'll take it from there.

Power cycle: turn the headphones off, then on.

Factory reset: hold Power and + together for 5 to 10 seconds, until you hear "factory reset initiated".

Hardware reset: with the headphones off, hold the multi-function button (between + and -). Plug in USB-C power while still holding it, and wait for a solid orange LED. Then release, unplug and power back on.

This is usually a chip failing to report the battery level rather than a dead battery, and it's fixable. Charge the headset from a wall charger for at least 30 minutes, even if it still reads 0%. Then power cycle and factory reset. If it still won't charge or power on, contact support.

Neurable One uses custom 40 mm beryllium drivers tuned for warm lows, clear highs and a wide soundstage. It has hybrid active noise cancelling and 6 microphones for calls. It's built to compete with premium headphones on sound alone, before the brain sensing enters the picture.

On the ear cups: Power (press twice to enter pairing mode), an ANC button that cycles noise cancelling and ambient, volume + and -, and the multi-function button between them for play and pause, track skip and voice assistant.

Yes, Neurable One supports multipoint pairing for 2 devices. Pair the first device, then put the headphones back into pairing mode (the first device drops). Pair the second device, then power the headphones fully off and back on, and they'll reconnect to both. To move audio between them, pause on one device and press play on the other. Calls interrupt whatever is playing.

Up to 22 hours of audio, or 12 hours with EEG running. Charging is over USB-C, and 15 minutes gives you about 2 hours of playtime. EEG turns off automatically while charging or using wired audio.

Use a dry cloth, or a soft, slightly damp one. You can wipe the fabric sensor pads with an alcohol wipe, which also helps signal quality. For built-up dirt on the ear pads, loosen it gently with a soft-bristled toothbrush first, then wipe with an alcohol swab.

Don't soak or submerge anything, don't let moisture near the drivers or cable jacks, don't use harsh chemicals or solvents, and don't spray anything directly onto the headphones. Store them in the pouch when you're not using them.

Contact support and we may be able to arrange replacement ear cushions for you.

Yes. EEG is a passive technology that causes no discomfort. It only listens to the electrical activity your brain is already producing. Think of a smartwatch reading your heart rate: measurement, not modification. EEG has been used in research since 1924 and is standard equipment in university labs worldwide.

No. If a single thought is a wave, our sensors read the tides. We can measure states like focus, load and sleepiness because whole regions of your brain behave in predictable ways. The sensors can't detect individual thoughts, words or images.

We store your account basics (email and password), a small amount of personalization data (first name, birth year, handedness), and your readings and signal quality.

Raw recordings are processed and stored on Neurable's servers. Your history is saved on your phone and backed up to your Neurable account. Sign in again and it comes back, even after a reinstall. You can delete your account and all your data from the app at any time.

You can delete your account directly in the Neurable One App under Settings, or contact support to request deletion.

Your neurons communicate electrically, and groups of millions firing together produce signals strong enough to detect at the surface of your head. Those are brainwaves. EEG sensors read those voltage changes, and signal processing separates them into frequency bands. Their relative strength tells you something about your mental state.

Hans Berger recorded the first human EEG in 1924, and it has been a research standard ever since. What's new is packaging research-grade EEG into something you'd wear anyway.

The Research Kit puts research-grade EEG into a headphone form factor: Neurable One hardware, 12-channel EEG at a 500 Hz sampling rate, and desktop research software for Windows and Mac with access to raw EEG. No gel, it sets up in seconds, it holds data quality in real-world environments, and it's discreet enough for studies outside the lab.

The Research Kit isn't on sale yet. Join the waitlist and we'll email you when it is.

Not from the consumer app. Raw EEG streaming is what the Research Kit is for. It talks directly to the headset, streams raw data over Lab Streaming Layer (LSL), records to .csv, and includes a command line interface.

The Research Kit is a desktop application for working with the underlying raw EEG signal. It streams in real time over LSL and records to .csv, with more processed signals and frequency bands (alpha, beta, delta, gamma) planned.

Yes. The OEM Partner Program integrates Neurable's patented EEG platform into partner head-worn devices: gaming and esports, fitness and performance, lifestyle and productivity audio. Send a partner inquiry through the contact form.

Product and order support: email support@neurable.com or use the contact form. General inquiries reach the same team.

Careers: careers@neurable.com.

Research Kit: use the Research tab on the contact form.

Partnerships, OEM and Neurable for Teams: use the Partner tab on the contact form.

Product news and regional availability: sign up on our blog.

We don't offer phone support. Email support@neurable.com or use the contact form, and a support agent will help you.